Support Desk & Driver Terminal
Have feedback regarding vehicle handling physics, encountered a rendering anomaly, or need assistance with browser storage migration? Open a direct channel with our engineering team.
Interactive Hangar Operations
Our operational desk reviews driver bug submissions, frame pacing telemetry, tournament disputes, and press requests. We maintain typical response windows of under 12 hours on business cycles.
Cheerdeck Reel Beacon Interactive Inc.
704 Cheerdeck Beacon Boulevard, Suite 400
Miami, FL 33131, USA
Driver Support: [email protected]
Privacy Office: [email protected]
Monday – Friday: 08:00 – 20:00 EST
Tournament Weekends: 24-Hour Telemetry Monitoring
Transmit Driver Notice
Fill in the parameters below. Bug reports with exact vehicle and browser details receive accelerated triage.
Common Telemetry Inquiries
How do I preserve my unlocked garage cars?
Your unlocked vehicles (Neon Racer, Hyper Phantom) and accumulated highway credits are saved within HTML5 Local Storage keys. Do not clear site cookie data if you wish to retain your garage fleet across browser sessions.
Why did my distance run fail verification?
All distance runs undergo automated kinematic checks. If browser tab throttling disrupts requestAnimationFrame timestamps, or if speed thresholds exceed 265 KM/H, the telemetry signature fails cryptographic validation.
Are Highway Credits redeemable for currency?
No. Highway Credits (CR) are purely virtual arcade tokens harvested by dodging civilian traffic, collecting gold flasks, and sustaining Close-Call multipliers. They are spent exclusively in the Hangar Tuning Lab.